Warranty and Returns

Manufacturer Warranty

All products offered by MAKİ BİLGİSAYAR TİCARET ANONİM ŞİRKETİ are covered by the manufacturer’s warranty. This means that your purchase is protected against any manufacturing defects or faults. The duration and specific terms of the manufacturer’s warranty may vary depending on the product and brand. We encourage you to refer to the manufacturer’s warranty documentation provided with your product for detailed information.

Returns and Exchanges

We understand that there may be instances where you need to return or exchange a product. If you receive a product that is damaged, defective, or not as described, please contact our customer support team within 14 days of receiving your order. We will guide you through the return or exchange process to ensure your concerns are promptly addressed.

Important Considerations:

1. Manufacturer’s Warranty: For warranty claims, please refer to the manufacturer’s warranty documentation included with your product for instructions on how to proceed.
2. Returns and Exchanges: To initiate a return or exchange, please contact our customer support team  within 14 days of receiving your order. We will provide you with instructions on how to proceed.
3. Refund Process: Upon approval of your return request, we will process the refund to your original payment method or offer an exchange based on your preference. Refunds typically take 30 days to reflect in your account.
4. Return Shipping: If the return is due to a manufacturing defect or our error, we will cover the return shipping costs. In other cases, you may be responsible for return shipping fees.

Contact Us

If you have any questions or concerns about our warranty and returns policy, please feel free to reach out to our customer support team. We are here to assist you and ensure your experience with our company is exceptional in every way.